Business Letters / December 4, 2018 / Alfreda Graham
When in doubt don t risk embarrassment; phone the organization concerned and ask. Some people borrow an awful technique from email and use a person s whole name in the salutation e.g. "Dear Suzan St Maur." I don t know about you but this irritates the h*ll out of me and I would not recommend it. So when your letter is addressed to "Mr J C Jennings" your salutation is "Dear Mr Jennings." If the information you have is simply "Joanna C Jennings" you can probably take a chance and write a salutation of "Dear Ms Jennings." I don t know many male Joannas but don t count on it... Writing business letters is a skill that a person should have since it involves creating formal correspondences concerning your company product or service.
This is especially true when businesses want to formalize an agreement or an understanding. So far emails are great for all of the preparatory work but a formal business letter is still most often needed to "seal the deal". There are two overall categories of business letters: business-to-business and business-to-customer. BUSINESS-TO-BUSINESS LETTERS Most business-to-business letters are written to confirm things that have already been discussed among officials in meetings on the telephone or via e-mail. Can you imagine the letters that would have to go back and forth to cover all of the questions and possibilities that can be covered in a one-hour meeting a half-hour phone call or a few quick e-mails? The main purpose of a typical business letter is to formalize the details that were arrived at in those discussions and to provide any additional information that was agreed upon.
This again depends on the nature of your subject. When you think of a business letter you probably assume that there is perhaps two or three different types. In fact there are a number of various business letters each of which has a profoundly different meaning. Typically a business letter is written either by an individual to a company or from one organization to another. A letter might be written in order to seek information as a job application to offer words of appreciation for an excellent job or they can be letters of complaint and inquiry. We will concentrate on a handful of business letter types which will be explained below: Letter Of Apology Obviously a letter of apology is written as a means of asking for forgiveness after making a grievous error.