Business Letters / December 1, 2018 / Lakeisha Brady
Formal language should be used throughout this type of business letter. Do not keep the reader waiting keep the letter concise with the main purpose written in the first few lines. State the information you need and explain how the authority can be of assistance. Letter Of Complaint This letter is written as a means of expressing one s dismay at the actions of the recipient. An example of a letter of complaint would be a citizen writing to a local or regional authority about pollution in the area. In a complaint letter the problem(s) should be mentioned immediately. All citizens have the right to complain about a situation that is intolerable.
They have a deep mistrust of email and for good reason as its confidentiality can never be guaranteed. Business letters are at least fairly private - you have to assume it s easier and faster to snoop on email than it is to steam envelopes open over boiling water. In other instances too printed letters provide a more tamper-proof formal record of business arrangements complaints employee warnings/terminations and other issues that need to be carved into tablets of stone. (Well paper anyway.) Old fashioned structure modern style Highlighted and ridiculed by the casual nature of email the quaint formality of the old fashioned business letter seems positively Dickensian and totally inappropriate for the way we do business now.
The recipient may have produced brilliant work or else they helped you in a difficult time. Keep this letter short and make sure it is addressed to the specific individual/company that is deserving of your fulsome praise. Avoid exaggeration and pomposity a short and sincere letter of appreciation will go a long way. Letter Of Inquiry This is a business letter written as a means of finding out important information from a higher authority. For example the letter may be written by a prospective customer who is looking for more information on a product or service offered by a company.