Business Letters / November 30, 2018 / Lidia Jenkins
This is especially true when businesses want to formalize an agreement or an understanding. So far emails are great for all of the preparatory work but a formal business letter is still most often needed to "seal the deal". There are two overall categories of business letters: business-to-business and business-to-customer. BUSINESS-TO-BUSINESS LETTERS Most business-to-business letters are written to confirm things that have already been discussed among officials in meetings on the telephone or via e-mail. Can you imagine the letters that would have to go back and forth to cover all of the questions and possibilities that can be covered in a one-hour meeting a half-hour phone call or a few quick e-mails? The main purpose of a typical business letter is to formalize the details that were arrived at in those discussions and to provide any additional information that was agreed upon.
The tone used in the letter should be soft and positive with minimal self-deprecation. This type of business letter should be written as soon as possible after the event has occurred. Instead of talking about the mistake you should write about how you plan to atone. Ensure that this letter is personalized and flawlessly written with a positive conclusion including the use of phrases such as Yours Sincerely . Letter Of Appreciation The purpose of this business letter type is to show gratitude to an individual or a company. The recipient of this letter has excelled themselves and this letter is used as a means of motivation.
It is required to give technical details though in the first paragraph only. For example the date invoice reference or deal no. etc. Tone: Depending on your purpose you can vary your tone of writing the letter. For example if it is a business proposal you are drafting it needs to be persuasive in nature. If it is a thank you letter you need to be courteous. Use jargon with the appropriate recipient. Reference: The last section of business letters are very important. You are required to mention the references to the issue you are talking about along with names and contact details of the people associated with the same. These were some tips for knowing how to write a business letter. Last but not the least you may include a section naming Enclosures at the end of the letter.