Business Letters / December 2, 2018 / Melinda Lucas
There is an answer though. Use the formality of structure that makes the business letter the bullet-proof form of communication it has come to be. Combine that with the short straight-talking style of writing more common to emails and you have a good compromise. Let s start with the structure - or rather the etiquette which supplies the structure. There are variations between accepted etiquette used in the different English language markets. Here are the main British forms of address. I have also included the US/Canadian equivalents where I know them but I m afraid I m not aware of those used in Australia NZ or SA. Formal letters The addressee will either be a title e.g. "The Chief Executive Officer" or to an organization or company when you don t know to whom your letter should be addressed.
Complaint Letter: This letter is attributed to report a complaint or an error in any document work profile or action. It can be denoted as a legal document to report a compliant. Inquiry Letter: This type caters to fulfill the request or inquiry made by someone. The key purpose is to resolve the queries and questions in the mind of the writer. Order Letter: This type of letter is used to place an order for something. In companies and organizations if anything falls short then an order letter has to be sent across. It is also known as a purchase order or a correspondence between business and a vendor. Response Letter: This letter is written in reply to the one received by someone. When there is any kind of request job application or advice request a response letter is written as a reply for those.
When in doubt don t risk embarrassment; phone the organization concerned and ask. Some people borrow an awful technique from email and use a person s whole name in the salutation e.g. "Dear Suzan St Maur." I don t know about you but this irritates the h*ll out of me and I would not recommend it. So when your letter is addressed to "Mr J C Jennings" your salutation is "Dear Mr Jennings." If the information you have is simply "Joanna C Jennings" you can probably take a chance and write a salutation of "Dear Ms Jennings." I don t know many male Joannas but don t count on it... Writing business letters is a skill that a person should have since it involves creating formal correspondences concerning your company product or service.