Business Letters / December 1, 2018 / Tami Silva
Complaint Letter: This letter is attributed to report a complaint or an error in any document work profile or action. It can be denoted as a legal document to report a compliant. Inquiry Letter: This type caters to fulfill the request or inquiry made by someone. The key purpose is to resolve the queries and questions in the mind of the writer. Order Letter: This type of letter is used to place an order for something. In companies and organizations if anything falls short then an order letter has to be sent across. It is also known as a purchase order or a correspondence between business and a vendor. Response Letter: This letter is written in reply to the one received by someone. When there is any kind of request job application or advice request a response letter is written as a reply for those.
Readers do not like repetitive messages so do your best to avoid that. Scan every sentence and make sure they are essential to your message. Anything less than that should be deleted from your letter. Be Courteous and Polite This should be mandatory in writing these letters especially if you are talking to someone in a higher position. Depending on the nature of your message every appropriate courtesy should be extended to your reader. Make sure you address him properly as befitting his position. If you are writing a letter addressed to someone in a lower position do not appear condescending. Be Positive This is important especially for sales oriented letters. Use a positive tone of writing when creating your sentences. Substitute negative terms with positive ones. Using the proper words will help keep your reader interested in reading your message. Forget Creativity A business letter is not the medium for you to express your creativity. Do not use fancy words or use flowing narratives that you normally use in creative writing.
When in doubt don t risk embarrassment; phone the organization concerned and ask. Some people borrow an awful technique from email and use a person s whole name in the salutation e.g. "Dear Suzan St Maur." I don t know about you but this irritates the h*ll out of me and I would not recommend it. So when your letter is addressed to "Mr J C Jennings" your salutation is "Dear Mr Jennings." If the information you have is simply "Joanna C Jennings" you can probably take a chance and write a salutation of "Dear Ms Jennings." I don t know many male Joannas but don t count on it... Writing business letters is a skill that a person should have since it involves creating formal correspondences concerning your company product or service.