Business Letters / December 1, 2018 / Gina Pennington
If you are writing for customers do not use business jargons that they may not understand. Use the Appropriate Font Forget Comic Sans and other fonts that look "cute." Business correspondence should look crisp and formal. Standard fonts for these letters include Times New Roman and Arial. Your font should not go beyond 12 pt except if you are using a really small font. Large fonts look unprofessional and sloppy. Of course it goes without saying that all business letters should be typed and never handwritten. One needs to pay special attention to the language while writing a business letter. It should be formal and even sensitive issues should be addressed with proper care and ensure that it does not come across as offensive. For example in case of complaint letters.
They have a deep mistrust of email and for good reason as its confidentiality can never be guaranteed. Business letters are at least fairly private - you have to assume it s easier and faster to snoop on email than it is to steam envelopes open over boiling water. In other instances too printed letters provide a more tamper-proof formal record of business arrangements complaints employee warnings/terminations and other issues that need to be carved into tablets of stone. (Well paper anyway.) Old fashioned structure modern style Highlighted and ridiculed by the casual nature of email the quaint formality of the old fashioned business letter seems positively Dickensian and totally inappropriate for the way we do business now.
It is required to give technical details though in the first paragraph only. For example the date invoice reference or deal no. etc. Tone: Depending on your purpose you can vary your tone of writing the letter. For example if it is a business proposal you are drafting it needs to be persuasive in nature. If it is a thank you letter you need to be courteous. Use jargon with the appropriate recipient. Reference: The last section of business letters are very important. You are required to mention the references to the issue you are talking about along with names and contact details of the people associated with the same. These were some tips for knowing how to write a business letter. Last but not the least you may include a section naming Enclosures at the end of the letter.