Business Letters / November 28, 2018 / Lea Melton.
My two "writing help" websites receive well over two million visitors per year looking for information and templates to help them with their writing. With that many visitors I get a pretty accurate idea of exactly what people are looking for in the way of letter writing help. In fact a significant number of people arrive at my site based on the search phrase "business letter". Now at first glance the term "business letter" makes sense. But just wait a minute here! What exactly do they mean by "business letter"? Well it turns out that they re not sure. What it boils down to in many cases is that the person doing the search is involved in some kind of "business" (as owner or employee) and they need to write some kind of "letter" related to their business.
There is an answer though. Use the formality of structure that makes the business letter the bullet-proof form of communication it has come to be. Combine that with the short straight-talking style of writing more common to emails and you have a good compromise. Let s start with the structure - or rather the etiquette which supplies the structure. There are variations between accepted etiquette used in the different English language markets. Here are the main British forms of address. I have also included the US/Canadian equivalents where I know them but I m afraid I m not aware of those used in Australia NZ or SA. Formal letters The addressee will either be a title e.g. "The Chief Executive Officer" or to an organization or company when you don t know to whom your letter should be addressed.
The tone used in the letter should be soft and positive with minimal self-deprecation. This type of business letter should be written as soon as possible after the event has occurred. Instead of talking about the mistake you should write about how you plan to atone. Ensure that this letter is personalized and flawlessly written with a positive conclusion including the use of phrases such as Yours Sincerely . Letter Of Appreciation The purpose of this business letter type is to show gratitude to an individual or a company. The recipient of this letter has excelled themselves and this letter is used as a means of motivation.
Formal language should be used throughout this type of business letter. Do not keep the reader waiting keep the letter concise with the main purpose written in the first few lines. State the information you need and explain how the authority can be of assistance. Letter Of Complaint This letter is written as a means of expressing one s dismay at the actions of the recipient. An example of a letter of complaint would be a citizen writing to a local or regional authority about pollution in the area. In a complaint letter the problem(s) should be mentioned immediately. All citizens have the right to complain about a situation that is intolerable.
A business letter aims to make the reader understand your message and get them to do what you need them to do. It can convince someone to do what you want be it buying your product or service create a decision in your favor or agree to do business with you. This is why these letters should be written carefully. Here are some tips on writing effective business letters: Keep It As Short and Concise As Possible Lengthy letters are a no-no unless totally necessary. This can be quite tricky since you have to talk about business stuff but do your best to get rid of unnecessary fillers. After writing your first draft decide which portions you can remove without compromising the message of your letter. Avoid using flowery words that aim to lengthen your letter.