Business Letters / November 30, 2018 / Ronda Frost
Formal language should be used throughout this type of business letter. Do not keep the reader waiting keep the letter concise with the main purpose written in the first few lines. State the information you need and explain how the authority can be of assistance. Letter Of Complaint This letter is written as a means of expressing one s dismay at the actions of the recipient. An example of a letter of complaint would be a citizen writing to a local or regional authority about pollution in the area. In a complaint letter the problem(s) should be mentioned immediately. All citizens have the right to complain about a situation that is intolerable.
Readers do not like repetitive messages so do your best to avoid that. Scan every sentence and make sure they are essential to your message. Anything less than that should be deleted from your letter. Be Courteous and Polite This should be mandatory in writing these letters especially if you are talking to someone in a higher position. Depending on the nature of your message every appropriate courtesy should be extended to your reader. Make sure you address him properly as befitting his position. If you are writing a letter addressed to someone in a lower position do not appear condescending. Be Positive This is important especially for sales oriented letters. Use a positive tone of writing when creating your sentences. Substitute negative terms with positive ones. Using the proper words will help keep your reader interested in reading your message. Forget Creativity A business letter is not the medium for you to express your creativity. Do not use fancy words or use flowing narratives that you normally use in creative writing.
Letter writing was sure an art and it still remains the same but with the electronic mails coming of age the format and language of writing the content is surely changing. For example referring to the subject matter i.e. giving reference to context and writing the introduction section etc. It is being more informal these days though a well drafted business letter can make a lot of difference in the actual business professional world. Tips for Writing Business Letters The convention of letter writing remains like the olden days with the basic rules with reference to the content of a letter. It remains the same as any formal letter that is to say the sender s address date recipient introduction of the letter body and closing of the same.