Business Letters / November 30, 2018 / Denise Barnes
This is especially true when businesses want to formalize an agreement or an understanding. So far emails are great for all of the preparatory work but a formal business letter is still most often needed to "seal the deal". There are two overall categories of business letters: business-to-business and business-to-customer. BUSINESS-TO-BUSINESS LETTERS Most business-to-business letters are written to confirm things that have already been discussed among officials in meetings on the telephone or via e-mail. Can you imagine the letters that would have to go back and forth to cover all of the questions and possibilities that can be covered in a one-hour meeting a half-hour phone call or a few quick e-mails? The main purpose of a typical business letter is to formalize the details that were arrived at in those discussions and to provide any additional information that was agreed upon.
Letter writing was sure an art and it still remains the same but with the electronic mails coming of age the format and language of writing the content is surely changing. For example referring to the subject matter i.e. giving reference to context and writing the introduction section etc. It is being more informal these days though a well drafted business letter can make a lot of difference in the actual business professional world. Tips for Writing Business Letters The convention of letter writing remains like the olden days with the basic rules with reference to the content of a letter. It remains the same as any formal letter that is to say the sender s address date recipient introduction of the letter body and closing of the same.
If you are writing for customers do not use business jargons that they may not understand. Use the Appropriate Font Forget Comic Sans and other fonts that look "cute." Business correspondence should look crisp and formal. Standard fonts for these letters include Times New Roman and Arial. Your font should not go beyond 12 pt except if you are using a really small font. Large fonts look unprofessional and sloppy. Of course it goes without saying that all business letters should be typed and never handwritten. One needs to pay special attention to the language while writing a business letter. It should be formal and even sensitive issues should be addressed with proper care and ensure that it does not come across as offensive. For example in case of complaint letters.