Business Letters / December 1, 2018 / Hilary Kirby
This is especially true when businesses want to formalize an agreement or an understanding. So far emails are great for all of the preparatory work but a formal business letter is still most often needed to "seal the deal". There are two overall categories of business letters: business-to-business and business-to-customer. BUSINESS-TO-BUSINESS LETTERS Most business-to-business letters are written to confirm things that have already been discussed among officials in meetings on the telephone or via e-mail. Can you imagine the letters that would have to go back and forth to cover all of the questions and possibilities that can be covered in a one-hour meeting a half-hour phone call or a few quick e-mails? The main purpose of a typical business letter is to formalize the details that were arrived at in those discussions and to provide any additional information that was agreed upon.
Hence their search phrase of "business letter". I often get e-mails from people asking me if I have any business letter templates or if I can write them a business letter. Invariably I have to reply to them asking "what type of business letter what is the specific purpose"? The fact is; "business letter" is a very general term that can mean one of many different specific letter types. Accordingly the rest of this article is going to explain exactly what business letters really are. Despite the widespread use of e-mail in commerce today traditional business letters are still the main way that the majority of businesses officially communicate with their customers and other businesses.
The recipient may have produced brilliant work or else they helped you in a difficult time. Keep this letter short and make sure it is addressed to the specific individual/company that is deserving of your fulsome praise. Avoid exaggeration and pomposity a short and sincere letter of appreciation will go a long way. Letter Of Inquiry This is a business letter written as a means of finding out important information from a higher authority. For example the letter may be written by a prospective customer who is looking for more information on a product or service offered by a company.