Business Letters / December 4, 2018 / Gina Pennington
This again depends on the nature of your subject. When you think of a business letter you probably assume that there is perhaps two or three different types. In fact there are a number of various business letters each of which has a profoundly different meaning. Typically a business letter is written either by an individual to a company or from one organization to another. A letter might be written in order to seek information as a job application to offer words of appreciation for an excellent job or they can be letters of complaint and inquiry. We will concentrate on a handful of business letter types which will be explained below: Letter Of Apology Obviously a letter of apology is written as a means of asking for forgiveness after making a grievous error.
Formal language should be used throughout this type of business letter. Do not keep the reader waiting keep the letter concise with the main purpose written in the first few lines. State the information you need and explain how the authority can be of assistance. Letter Of Complaint This letter is written as a means of expressing one s dismay at the actions of the recipient. An example of a letter of complaint would be a citizen writing to a local or regional authority about pollution in the area. In a complaint letter the problem(s) should be mentioned immediately. All citizens have the right to complain about a situation that is intolerable.
Readers do not like repetitive messages so do your best to avoid that. Scan every sentence and make sure they are essential to your message. Anything less than that should be deleted from your letter. Be Courteous and Polite This should be mandatory in writing these letters especially if you are talking to someone in a higher position. Depending on the nature of your message every appropriate courtesy should be extended to your reader. Make sure you address him properly as befitting his position. If you are writing a letter addressed to someone in a lower position do not appear condescending. Be Positive This is important especially for sales oriented letters. Use a positive tone of writing when creating your sentences. Substitute negative terms with positive ones. Using the proper words will help keep your reader interested in reading your message. Forget Creativity A business letter is not the medium for you to express your creativity. Do not use fancy words or use flowing narratives that you normally use in creative writing.