Business Letters / December 3, 2018 / Heidi Wallace
Hence their search phrase of "business letter". I often get e-mails from people asking me if I have any business letter templates or if I can write them a business letter. Invariably I have to reply to them asking "what type of business letter what is the specific purpose"? The fact is; "business letter" is a very general term that can mean one of many different specific letter types. Accordingly the rest of this article is going to explain exactly what business letters really are. Despite the widespread use of e-mail in commerce today traditional business letters are still the main way that the majority of businesses officially communicate with their customers and other businesses.
My two "writing help" websites receive well over two million visitors per year looking for information and templates to help them with their writing. With that many visitors I get a pretty accurate idea of exactly what people are looking for in the way of letter writing help. In fact a significant number of people arrive at my site based on the search phrase "business letter". Now at first glance the term "business letter" makes sense. But just wait a minute here! What exactly do they mean by "business letter"? Well it turns out that they re not sure. What it boils down to in many cases is that the person doing the search is involved in some kind of "business" (as owner or employee) and they need to write some kind of "letter" related to their business.
There is an answer though. Use the formality of structure that makes the business letter the bullet-proof form of communication it has come to be. Combine that with the short straight-talking style of writing more common to emails and you have a good compromise. Let s start with the structure - or rather the etiquette which supplies the structure. There are variations between accepted etiquette used in the different English language markets. Here are the main British forms of address. I have also included the US/Canadian equivalents where I know them but I m afraid I m not aware of those used in Australia NZ or SA. Formal letters The addressee will either be a title e.g. "The Chief Executive Officer" or to an organization or company when you don t know to whom your letter should be addressed.